{"id":193,"date":"2024-06-10T08:16:11","date_gmt":"2024-06-10T08:16:11","guid":{"rendered":"https:\/\/raw.githubusercontent.com\/drfuri\/demo-content\/main\/ecomus\/fashion\/images\/?page_id=193"},"modified":"2025-04-08T06:26:56","modified_gmt":"2025-04-08T06:26:56","slug":"faq","status":"publish","type":"page","link":"https:\/\/cleansure.co.ke\/geti\/faq\/","title":{"rendered":"FAQ."},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"193\" class=\"elementor elementor-193\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ec4c760 e-flex e-con-boxed ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-parent\" data-id=\"6ec4c760\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-21644f2 e-con-full e-flex ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-child\" data-id=\"21644f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1daaf13a elementor-widget elementor-widget-ecomus-navigation-bar\" data-id=\"1daaf13a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ecomus-navigation-bar.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ecomus-navigation-bar\"><div class=\"ecomus-navigation-bar__title ecomus-navigation-bar__title-item--323cef9\"><a href=\"#section-shopping-information\">Shopping Information<\/a><span class=\"ecomus-svg-icon ecomus-svg-icon--arrow-top ecomus-navigation-bar__icon\" ><svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"8\" height=\"8\" viewBox=\"0 0 8 8\" fill=\"currentColor\" class=\"hdt-inline-block hdt-icon hdt-icon-2\"><path d=\"M0.861539 8L0 7.13846L5.90769 1.23077H0.615385V0H8V7.38462H6.76923V2.09231L0.861539 8Z\" fill=\"currentColor\"><\/path><\/svg><\/span> <\/div><div class=\"ecomus-navigation-bar__title ecomus-navigation-bar__title-item--6d6b531\"><a href=\"#section-payment-information\">Payment Information<\/a><span class=\"ecomus-svg-icon ecomus-svg-icon--arrow-top ecomus-navigation-bar__icon\" ><svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"8\" height=\"8\" viewBox=\"0 0 8 8\" fill=\"currentColor\" class=\"hdt-inline-block hdt-icon hdt-icon-2\"><path d=\"M0.861539 8L0 7.13846L5.90769 1.23077H0.615385V0H8V7.38462H6.76923V2.09231L0.861539 8Z\" fill=\"currentColor\"><\/path><\/svg><\/span> <\/div><div class=\"ecomus-navigation-bar__title ecomus-navigation-bar__title-item--78a5f84\"><a href=\"#section-order-returns\">Order Returns<\/a><span class=\"ecomus-svg-icon ecomus-svg-icon--arrow-top ecomus-navigation-bar__icon\" ><svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"8\" height=\"8\" viewBox=\"0 0 8 8\" fill=\"currentColor\" class=\"hdt-inline-block hdt-icon hdt-icon-2\"><path d=\"M0.861539 8L0 7.13846L5.90769 1.23077H0.615385V0H8V7.38462H6.76923V2.09231L0.861539 8Z\" fill=\"currentColor\"><\/path><\/svg><\/span> <\/div><div class=\"ecomus-navigation-bar__title ecomus-navigation-bar__title-item--8b5b7ca\"><a href=\"#\">Contact<\/a><span class=\"ecomus-svg-icon ecomus-svg-icon--arrow-top ecomus-navigation-bar__icon\" ><svg aria-hidden=\"true\" role=\"img\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"8\" height=\"8\" viewBox=\"0 0 8 8\" fill=\"currentColor\" class=\"hdt-inline-block hdt-icon hdt-icon-2\"><path d=\"M0.861539 8L0 7.13846L5.90769 1.23077H0.615385V0H8V7.38462H6.76923V2.09231L0.861539 8Z\" fill=\"currentColor\"><\/path><\/svg><\/span> <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5addf437 e-con-full e-flex ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-child\" data-id=\"5addf437\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b8b27e2 elementor-widget elementor-widget-ecomus-heading\" data-id=\"5b8b27e2\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"section-shopping-information\" data-widget_type=\"ecomus-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-heading-elementor\">\n\t\t\t\t<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_75 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/cleansure.co.ke\/geti\/faq\/#Shopping_Information\" >Shopping Information<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/cleansure.co.ke\/geti\/faq\/#Payment_Information\" >Payment Information<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/cleansure.co.ke\/geti\/faq\/#Order_Returns\" >Order Returns<\/a><\/li><\/ul><\/nav><\/div>\n<h5 class=\"ecomus-heading em-flex em-flex-align-center ecomus-heading--default\"><span class=\"ez-toc-section\" id=\"Shopping_Information\"><\/span>\n\t\t\t\t\t\t\t\t\t\tShopping Information\t\t\t\t<span class=\"ez-toc-section-end\"><\/span><\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-715f377f elementor-widget elementor-widget-ecomus-accordion\" data-id=\"715f377f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ecomus-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion__item\">\n\t\t\t\t\t<div id=\"ecomus-tab-title-1901\" class=\"ecomus-accordion__title ecomus-accordion__title-icon\" data-tab=\"1\" role=\"tab\" aria-controls=\"ecomus-tab-content-1901\">\n\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-default ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-plus\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path d=\"M12 6.85714H6.85714V12H5.14286V6.85714H0V5.14286H5.14286V0H6.85714V5.14286H12V6.85714Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-active ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-minus\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><rect width=\"12\" height=\"2\" fill=\"currentColor\"><\/rect><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"ecomus-accordion__title-text\" href=\"#ecomus-tab-content-1901\">How do I find a product?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"ecomus-tab-content-1901\" class=\"ecomus-accordion__content clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"ecomus-tab-title-1901\"><p>You can use our search bar at the top of the page to search for specific products or browse through our categories.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion__item\">\n\t\t\t\t\t<div id=\"ecomus-tab-title-1902\" class=\"ecomus-accordion__title ecomus-accordion__title-icon\" data-tab=\"2\" role=\"tab\" aria-controls=\"ecomus-tab-content-1902\">\n\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-default ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-plus\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path d=\"M12 6.85714H6.85714V12H5.14286V6.85714H0V5.14286H5.14286V0H6.85714V5.14286H12V6.85714Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-active ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-minus\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><rect width=\"12\" height=\"2\" fill=\"currentColor\"><\/rect><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"ecomus-accordion__title-text\" href=\"#ecomus-tab-content-1902\">Can I save products to my wishlist?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"ecomus-tab-content-1902\" class=\"ecomus-accordion__content clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"ecomus-tab-title-1902\"><p>Yes, you can create a wishlist and save products for later purchase. Simply click the &#8220;Add to Wishlist&#8221; button on any product page.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion__item\">\n\t\t\t\t\t<div id=\"ecomus-tab-title-1903\" class=\"ecomus-accordion__title ecomus-accordion__title-icon\" data-tab=\"3\" role=\"tab\" aria-controls=\"ecomus-tab-content-1903\">\n\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-default ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-plus\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path d=\"M12 6.85714H6.85714V12H5.14286V6.85714H0V5.14286H5.14286V0H6.85714V5.14286H12V6.85714Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-active ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-minus\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><rect width=\"12\" height=\"2\" fill=\"currentColor\"><\/rect><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"ecomus-accordion__title-text\" href=\"#ecomus-tab-content-1903\">How do I know if a product is in stock?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"ecomus-tab-content-1903\" class=\"ecomus-accordion__content clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"ecomus-tab-title-1903\"><p>Product availability is indicated on the product page. If a product is in stock, you will see a &#8220;Add to Cart&#8221; button. If it&#8217;s out of stock, you may see a notification or the option to be notified when it&#8217;s back in stock.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion__item\">\n\t\t\t\t\t<div id=\"ecomus-tab-title-1904\" class=\"ecomus-accordion__title ecomus-accordion__title-icon\" data-tab=\"4\" role=\"tab\" aria-controls=\"ecomus-tab-content-1904\">\n\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-default ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-plus\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path d=\"M12 6.85714H6.85714V12H5.14286V6.85714H0V5.14286H5.14286V0H6.85714V5.14286H12V6.85714Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-active ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-minus\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><rect width=\"12\" height=\"2\" fill=\"currentColor\"><\/rect><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"ecomus-accordion__title-text\" href=\"#ecomus-tab-content-1904\">Can I purchase products as a guest?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"ecomus-tab-content-1904\" class=\"ecomus-accordion__content clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"ecomus-tab-title-1904\"><p>Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-615eac0f elementor-widget elementor-widget-ecomus-heading\" data-id=\"615eac0f\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"section-payment-information\" data-widget_type=\"ecomus-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-heading-elementor\">\n\t\t\t\t<h5 class=\"ecomus-heading em-flex em-flex-align-center ecomus-heading--default\"><span class=\"ez-toc-section\" id=\"Payment_Information\"><\/span>\n\t\t\t\t\t\t\t\t\t\tPayment Information\t\t\t\t<span class=\"ez-toc-section-end\"><\/span><\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7eda5f8 elementor-widget elementor-widget-ecomus-accordion\" data-id=\"7eda5f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ecomus-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion__item\">\n\t\t\t\t\t<div id=\"ecomus-tab-title-1331\" class=\"ecomus-accordion__title ecomus-accordion__title-icon\" data-tab=\"1\" role=\"tab\" aria-controls=\"ecomus-tab-content-1331\">\n\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-default ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-plus\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path d=\"M12 6.85714H6.85714V12H5.14286V6.85714H0V5.14286H5.14286V0H6.85714V5.14286H12V6.85714Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-active ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-minus\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><rect width=\"12\" height=\"2\" fill=\"currentColor\"><\/rect><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"ecomus-accordion__title-text\" href=\"#ecomus-tab-content-1331\">What payment methods do you accept?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"ecomus-tab-content-1331\" class=\"ecomus-accordion__content clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"ecomus-tab-title-1331\"><p>We accept Mpesa\/Bank Transfer\/Payment Processor.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion__item\">\n\t\t\t\t\t<div id=\"ecomus-tab-title-1332\" class=\"ecomus-accordion__title ecomus-accordion__title-icon\" data-tab=\"2\" role=\"tab\" aria-controls=\"ecomus-tab-content-1332\">\n\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-default ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-plus\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path d=\"M12 6.85714H6.85714V12H5.14286V6.85714H0V5.14286H5.14286V0H6.85714V5.14286H12V6.85714Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-active ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-minus\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><rect width=\"12\" height=\"2\" fill=\"currentColor\"><\/rect><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"ecomus-accordion__title-text\" href=\"#ecomus-tab-content-1332\">Is my payment information secure?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"ecomus-tab-content-1332\" class=\"ecomus-accordion__content clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"ecomus-tab-title-1332\"><p>Yes, your payment information is secure. We use security measures, e.g., SSL encryption\u00a0 to protect your data.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion__item\">\n\t\t\t\t\t<div id=\"ecomus-tab-title-1333\" class=\"ecomus-accordion__title ecomus-accordion__title-icon\" data-tab=\"3\" role=\"tab\" aria-controls=\"ecomus-tab-content-1333\">\n\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-default ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-plus\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path d=\"M12 6.85714H6.85714V12H5.14286V6.85714H0V5.14286H5.14286V0H6.85714V5.14286H12V6.85714Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-active ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-minus\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><rect width=\"12\" height=\"2\" fill=\"currentColor\"><\/rect><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"ecomus-accordion__title-text\" href=\"#ecomus-tab-content-1333\">Can I use a coupon code?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"ecomus-tab-content-1333\" class=\"ecomus-accordion__content clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"ecomus-tab-title-1333\"><p>Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion__item\">\n\t\t\t\t\t<div id=\"ecomus-tab-title-1334\" class=\"ecomus-accordion__title ecomus-accordion__title-icon\" data-tab=\"4\" role=\"tab\" aria-controls=\"ecomus-tab-content-1334\">\n\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-default ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-plus\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path d=\"M12 6.85714H6.85714V12H5.14286V6.85714H0V5.14286H5.14286V0H6.85714V5.14286H12V6.85714Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-active ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-minus\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><rect width=\"12\" height=\"2\" fill=\"currentColor\"><\/rect><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"ecomus-accordion__title-text\" href=\"#ecomus-tab-content-1334\">What happens if my payment fails?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"ecomus-tab-content-1334\" class=\"ecomus-accordion__content clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"ecomus-tab-title-1334\"><p>If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c6e2280 elementor-widget elementor-widget-ecomus-heading\" data-id=\"5c6e2280\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"section-order-returns\" data-widget_type=\"ecomus-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-heading-elementor\">\n\t\t\t\t<h5 class=\"ecomus-heading em-flex em-flex-align-center ecomus-heading--default\"><span class=\"ez-toc-section\" id=\"Order_Returns\"><\/span>\n\t\t\t\t\t\t\t\t\t\tOrder Returns\t\t\t\t<span class=\"ez-toc-section-end\"><\/span><\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3ba251 elementor-widget elementor-widget-ecomus-accordion\" data-id=\"d3ba251\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ecomus-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion__item\">\n\t\t\t\t\t<div id=\"ecomus-tab-title-2221\" class=\"ecomus-accordion__title ecomus-accordion__title-icon\" data-tab=\"1\" role=\"tab\" aria-controls=\"ecomus-tab-content-2221\">\n\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-default ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-plus\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path d=\"M12 6.85714H6.85714V12H5.14286V6.85714H0V5.14286H5.14286V0H6.85714V5.14286H12V6.85714Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-active ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-minus\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><rect width=\"12\" height=\"2\" fill=\"currentColor\"><\/rect><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"ecomus-accordion__title-text\" href=\"#ecomus-tab-content-2221\">What is your return policy?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"ecomus-tab-content-2221\" class=\"ecomus-accordion__content clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"ecomus-tab-title-2221\"><p>We offer a 0758088713 day return policy. You can return eligible items within 0758088713 days of receiving your order.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion__item\">\n\t\t\t\t\t<div id=\"ecomus-tab-title-2222\" class=\"ecomus-accordion__title ecomus-accordion__title-icon\" data-tab=\"2\" role=\"tab\" aria-controls=\"ecomus-tab-content-2222\">\n\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-default ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-plus\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path d=\"M12 6.85714H6.85714V12H5.14286V6.85714H0V5.14286H5.14286V0H6.85714V5.14286H12V6.85714Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-active ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-minus\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><rect width=\"12\" height=\"2\" fill=\"currentColor\"><\/rect><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"ecomus-accordion__title-text\" href=\"#ecomus-tab-content-2222\">How do I return an item?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"ecomus-tab-content-2222\" class=\"ecomus-accordion__content clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"ecomus-tab-title-2222\"><p>To return an item, please follow the instructions provided in your order confirmation email. You will need to include a copy of the order invoice and the item in its original condition.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion__item\">\n\t\t\t\t\t<div id=\"ecomus-tab-title-2223\" class=\"ecomus-accordion__title ecomus-accordion__title-icon\" data-tab=\"3\" role=\"tab\" aria-controls=\"ecomus-tab-content-2223\">\n\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-default ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-plus\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path d=\"M12 6.85714H6.85714V12H5.14286V6.85714H0V5.14286H5.14286V0H6.85714V5.14286H12V6.85714Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-active ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-minus\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><rect width=\"12\" height=\"2\" fill=\"currentColor\"><\/rect><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"ecomus-accordion__title-text\" href=\"#ecomus-tab-content-2223\">Who pays for the return shipping?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"ecomus-tab-content-2223\" class=\"ecomus-accordion__content clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"ecomus-tab-title-2223\"><p>Specify who pays for return shipping,- customer<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"ecomus-accordion__item\">\n\t\t\t\t\t<div id=\"ecomus-tab-title-2224\" class=\"ecomus-accordion__title ecomus-accordion__title-icon\" data-tab=\"4\" role=\"tab\" aria-controls=\"ecomus-tab-content-2224\">\n\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-default ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-plus\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\"><path d=\"M12 6.85714H6.85714V12H5.14286V6.85714H0V5.14286H5.14286V0H6.85714V5.14286H12V6.85714Z\" fill=\"currentColor\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ecomus-svg-icon ecomus-accordion__icon ecomus-accordion__icon-active ecomus-accordion__svg-icon\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"hdt-icon-minus\" width=\"12\" height=\"2\" viewBox=\"0 0 12 2\" fill=\"none\"><rect width=\"12\" height=\"2\" fill=\"currentColor\"><\/rect><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"ecomus-accordion__title-text\" href=\"#ecomus-tab-content-2224\">Can I exchange an item?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"ecomus-tab-content-2224\" class=\"ecomus-accordion__content clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"ecomus-tab-title-2224\"><p>Yes, you can exchange an item for a different size or color. Please contact our customer support team for assistance. If not branded<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shopping Information Payment Information Order Returns Contact Shopping Information How do I find a product? You can use our search bar at the top of the page to search for specific products or browse through our categories. Can I save products to my wishlist? Yes, you can create a wishlist and save products for later [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-193","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/cleansure.co.ke\/geti\/wp-json\/wp\/v2\/pages\/193","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cleansure.co.ke\/geti\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cleansure.co.ke\/geti\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cleansure.co.ke\/geti\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cleansure.co.ke\/geti\/wp-json\/wp\/v2\/comments?post=193"}],"version-history":[{"count":20,"href":"https:\/\/cleansure.co.ke\/geti\/wp-json\/wp\/v2\/pages\/193\/revisions"}],"predecessor-version":[{"id":6771,"href":"https:\/\/cleansure.co.ke\/geti\/wp-json\/wp\/v2\/pages\/193\/revisions\/6771"}],"wp:attachment":[{"href":"https:\/\/cleansure.co.ke\/geti\/wp-json\/wp\/v2\/media?parent=193"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}